Privacy Policy

Privacy Policy

Introduction

Welcome to http://aurora-polyamorous-and-open-relationships-therapy.denvermentalhealthcare.com (hereinafter referred to as “Aurora Polyamorous and Open Relationships Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Security Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to external websites, applications, or services linked from our site, which have their own privacy notices governing data collection.

Processing Activities

This Privacy Policy guides how we interact with users who:

  1. Utilize our applications and services as authorized users.
  2. Visit and navigate through our websites.
  3. Engage with us through communications channels such as emails, calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to provide and improve our services. This includes:

  • Account Information: Details associated with your account creation, including user names, contact preferences, and profile settings.
  • Payment Information: Data required for processing transactions, such as cardholder name, card number, expiration dates, and security codes.
  • Financial Information: Personal financial data, including income levels, bank account details (where stored), and payment history.
  • Purchase Information: Details about products or services you’ve purchased from us, including order numbers and purchase frequency.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Geographic coordinates and other location-based information provided by your browser or device settings.
  • Feedback: Comments, suggestions, reviews, and responses you share with us regarding our services.
  • Social Media Information: Content you choose to share when interacting with our social media accounts.
  • Product Information: Data related to products or services that we offer, including preferences, ratings, and reviews.

We collect this data through various methods, including direct user input, server logs, cookies, and third-party data providers.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities like logging in, account management, and security.
  • Preference Cookies: Tailored settings and preferences are stored to provide a personalized user experience.
  • Analytics Cookies: Used by analytics providers to collect aggregated data about your use of our site, including pages visited, time spent, and referral sources.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to manage their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request, we securely delete or anonymize the data to prevent re-identification.

Security Measures

To safeguard your personal information, we implement robust security measures:

  • Employing encryption protocols during data transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that a child has provided us with personal data, we will take steps to delete it and notify you if required by applicable law.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deleting your personal data from our records upon request, subject to certain exceptions.
  • Restriction: Limiting the use and processing of your personal data under specific circumstances.
  • Portability: Obtaining a copy of your personal data in a structured format for reuse across different platforms.
  • Objection: Opposing the processing of your personal data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights, please contact our Data Privacy Team at privacy@aurora-polyamorous-and-open-relationships-therapy.denvermentalhealthcare.com or through postal mail at:
Aurora Polyamorous and Open Relationships Therapy
Privacy Inquiries
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective upon posting the updated policy on our website. We encourage users to review this page periodically for any changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or data access/correction queries, please reach out to us via:

  • Email: contact@aurora-polyamorous-and-open-relationships-therapy.denvermentalhealthcare.com
  • Postal Mail: [Address]